Add and Edit a Process Step

This guidance is relevant for those organisations that are Registered Training Organisations (RTOs) and need to apply outcomes to a large number of students at one go, those running First Aid, Responsible Service of Alcohol (RSA) and other single unit of competency courses where competency is demonstrated on the day. You have multiple ways to update the outcomes of a training course: Update each unit separately on the student’s document (scroll to the Document Topics and edit each to apply the outcome); useful if you are delivering multi-unit courses that students start and/or finish over many days.