Getting student information is helpful to communicate with them and complete additional forms that might be required as part of the training.

Trainer portal

• Log into the trainer portal
• Click ‘View your courses’
• Apply the date filter to the date the student is booked on
• Click on ‘Registration List’
• Scan until you reach the student name, the phone number will be listed if it has been included by the course administrator/manager

If it is not listed in the Registration list then:

• Click ‘View your courses’
• Click ‘Course Details’
• Students should be listed
• Click ‘Details’ to the right of the student
• Scan for the details you require.

Administration portal

If you have access to the administration portal do the following:

• Navigate to Courses > Documents
• Enter the name of the student in the left hand ‘text’ field
• Select the correct status of the course or just choose ‘– select –’
• The result should include the student whose details you are seeking.

Keep in mind

• You need to have access to these areas for seeing the information to work, if you can’t then perhaps permissions need to be updated
• Some of these sources of information depend on the configuration, advise CourseSales.com or your own configuration managers to make the necessary adjustments.