The appearance of a price on courses is determined by the Tax Rule, which is worked out by the location of the course date. We recommend that a Tax Rule without a location is set up as a ‘catch all’ - this means that if a venue is created with a different location or with a location that does not have a tax rule associated then a price will still show and a tax applied! If you are troubleshooting the appearance of prices consider these:

• Is there a price rule that matches the location of the course date? If not try removing the location on the tax rule, or creating a tax rule without a location.

• Check the tax rule for the format of the prices

• Confirm you are using the correct variable if the price is appearing in emails/PDFs from the short codes of content

• Check the price on the course date - perhaps it has been adjusted by an automatic price rule?